Sorry to hear about that second bike (that obviously I didn't know about), it wasn't my intention to make fun of your misfortune.
Unfortunately though it seems that it's a story that repeats itself in one form or another on a regular basis.
Dont worry about it, one of those things that happens. Sometimes you win sometimes you lose but the bike industry does seem like it full of people who can do it and get away with it.
Worse when your in the UK and they are in NZ half way across the world.
Sorry to hear about that second bike (that obviously I didn't know about), it wasn't my intention to make fun of your misfortune.
Unfortunately though it seems that it's a story that repeats itself in one form or another on a regular basis.