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They've been provided with updates from me so they know exactly what the position is. They just weren't able to give me a good reason why they needed updates directly from the solicitor.
My solicitor didn't want to waste his time responding to their requests and I'm not particularly comfortable given a third party representing the other side of the transaction direct access to my professional adviser.
I’m on the other side of this at the moment (selling). I am getting zero info from the buyers except via the agent chasing their solicitors so I do sympathise with your agent. Factual updates from the solicitor shouldn’t be too much of a problem?