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They've been provided with updates from me so they know exactly what the position is. They just weren't able to give me a good reason why they needed updates directly from the solicitor.
My solicitor didn't want to waste his time responding to their requests and I'm not particularly comfortable given a third party representing the other side of the transaction direct access to my professional adviser.
Having to deal with estate agents getting pissy as my solicitor won't directly update them (which I agree with). I've been giving full updates so it's not as if they don't know what the position is.
Explained to the estate agent that "we always do it this way" isn't actually an answer to why do you need direct updates from the solicitor.