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Get the CCTV survey done as it is the only real way to identify the issue without tearing things up. Also looking at QuickClears website they offer the service at a reasonable price.
This will give you a starting point to discuss things with the builder and resolve the situation. Or find someone else to fix it.
Bobbo
The builder is a really nice guy and he's done a good job elsewhere - but this is something we are still discussing. To be honest I thought my wife had paid him a couple of weeks ago, but she hadn't as she wasn't happy with the toilet and then this happened.
The company who dealt with the drain blockage was Quickclear - they are well-reviewed and got the blockage cleared (I was watching closely mainly because of my morbid curiosity) but the guy wasn't their most experienced and I think getting them back for a CCTV survey might be a good idea just to ease our minds.