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Garmin need to sack all their software devs and get some new ones. The hardware is fine, but so much of the software sucks the big donkey. BaseCamp being a prime example.
Brommers-
One of my colleagues is an ex-Garmin developer. He'd agree with you. They definitely see themselves as a hardware company.
Added: Although, to be fair, it sounds like their problems stem from the management, so it would probably be more effective to sack them first and replace them with people who understand the importance of software.
andyp
530 seems good.
But setting the activity profiles up is very long and boring with buttons.
Garmin really need to develop their app.