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Dogs
Rigid on-one whippet arrived today, broken!
Looks like either the mech hanger or rear mech are busted, it won't select the largest 3 cogs, or the smallest 2 cogs on the cassette, and the ones in the middle are rough af. When I adjust the mech to go into 3rd from largest, the mech is smashing the rear wheel spokes. I've gotten in touch with them using their awful chat because they apparently don't have phone lines anymore, and although the mech looks like a banana, they're adamant it's unlikely the mech will fail.
It's been a piss poor experience dealing with them to-date, so hopefully for them the hanger fixes it and I don't have to kick up a stink to get a new mech too.
#shouldhaveboughtthespecialized