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I actually think 90% of the confusion would go away instantly if it searched comments rather than thread titles by default.
Yeah, for very specific terms like the brand of coffee grinder that kicked this off, broadening the initial search to everything or at least titles and comments would have helped.
Could be the searching all comments is really ‘expensive’ or the relevancy is bad for any search that isn’t coffee grinder brand specific so it’s discouraged by the existing default.
I actually think 90% of the confusion would go away instantly if it searched comments rather than thread titles by default.