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my mother in law, a 69yr old Italian, has had to go through the windrush process after being refused residency using the settled status app.
she's lived here since she was a child, worked for the NHS and payed national insurance for 30yrs, retired and receives pension etc.
it's been really stressful for her and my father in law.
bigshape
JWestland
https://www.theguardian.com/uk-news/2020/feb/17/italian-man-95-resident-in-uk-for-68-years-told-to-prove-it
Government administration incompetence strikes again.
Note that Alberto Costa voted against making settled status a voluntary registration process, so irony klaxon for him being so concerned about this.