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@±ln(x)
We moved a couple of weeks ago and in the midst of organizing I missed cancelling the standing order for the service charge to Lambeth. I immediately notified them with all the details asking if they would return the payment to which I received the following:
I am sorry to hear this, we are unable to provide you with any information on the account since you are have moved out of the property. This is because of data protection, you could however get the current leaseholder to contact us for a refund to be given to you. Alternatively, you could let them reimburse you with the amount and they keep it on the account since it is gone to clear the service charge invoice.
I know it hasn't gone to clear the service charge invoice as the account is £475 in credit. I also know it's my mistake so before I respond curtly does this count as retaining wrongful credit as under the Theft Act 1968 and so Lambeth are legally obliged(?) to return the payment?