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Joke of a company, but standard procedure - I once had some sunglasses 'delivered', with the signature forged. I did find the package in my mailbox - empty. That was also Hermes, back in Switzerland though.
In any case, complain to Wiggle, not Hermes. You paid to have your item delivered, and you did not get it.
SwissChap
@Saffronspokes
Just received a text telling me my Wiggle order was delivered by Hermes and signed for by myself. No parcel anywhere and a signature that's noting like mine is offered as proof of delivery on the tracking link. Nothing at the neighbours either. Joke of a company!