They are certainly keen to collect your details, when I was still deciding on Alienware vs custom build. I emailed them with a couple of quesitons re: upgrades, nothing they couldn't just answer there and then, but they insisted I need to give them my phone number and full address and when I emailed back to ask why, they never bothered replying...
Not buying another computer of any kind for at least 3 or 4 years now... so they can give me all the discount all they want... but I will be sure to tell my students as Alienware seems to be very popular with those who do VR/AR...
They are certainly keen to collect your details, when I was still deciding on Alienware vs custom build. I emailed them with a couple of quesitons re: upgrades, nothing they couldn't just answer there and then, but they insisted I need to give them my phone number and full address and when I emailed back to ask why, they never bothered replying...