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I would be extremely careful with this one and would say your first port of call is going to be to give ebay a call and see if they can advise you. This is exactly why I don't use the GSP!
I had a similar incident a while ago but I was the buyer (UK) and the seller was in the US. Once I'd raised the case, the onus was on the seller to provide me with a pre-paid shipping label to get the item back. The ebay system wouldn't actually allow this due to me being in a different country so the seller kept saying they would talk to ebay. Eventually after seven days with no shipping label the ebay system refunded me the price of the item (which I still had) and my postage!
The seller was seriously out of pocket; in my case they were a total dick about it so I didn't lose any sleep.
I would imagine the cost for the buyer to get a wheel back to you is going to be a fairly large chunk of the value of the item in which case the best thing would be if you can persuade them to keep it.
The GSP is a bit shit to be honest and doesn't accommodate international returns at all well.
At least if you can get ebay to shoulder some of the problem they may be able to help determine the best way to proceed.Regarding the jacket the buyers obviously a twat but best thing is to cancel the transaction (specify reason as 'requested by buyer') relist and move on. Block the buyer also. If you still have the item there's never a good outcome trying to force a sale. Even if you got them to take the item; they could just say 'not as described' or damage it themselves, claim damage and ask you to pay for the return!!
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aniki
@packet
Listed a Surly New hub laced to a disc specific Halo rim, which was built up for a fixed MTB.
Despite saying in the description that the hub only has a fixed/free thread either side, the buyer in the US (shipped through GSP) wants to return the wheel on the basis he can’t mount a brake - and has opened a case stating that parts are missing!?
Annoyingly - (to me) this is common sense based on the images and description, and he bought without asking any questions.
Now he’s gonna have to fork out a fortune to ship it back (unsure if this is also handled by GSP) but I’m half tempted to wait and see what eBay say as I don’t feel at fault for him basically not realising this before buying.
A friend of mine had a jacket on eBay listed as an XS (extra small) and a guy purchased it and is now refusing to pay on the basis he thought it was an XL?
Sigh eBay