Hi Phil,
If you took an insurance, you could be refund. If you don't, package are insured 23€/kg standard.
You "only" lost 40€. Refunding buyer would be the right solution as package seems to return to you.
La Poste insurance is 1€ each 100€. For me, it is not an option when shipping overseas.
Hi Phil,
If you took an insurance, you could be refund. If you don't, package are insured 23€/kg standard.
You "only" lost 40€. Refunding buyer would be the right solution as package seems to return to you.
La Poste insurance is 1€ each 100€. For me, it is not an option when shipping overseas.