The guy has also banned card payments in his pubs.
Both this and banning mobiles are, of course, excellent moves. The rest, particularly his evident contempt for staff, are awful.
When I first moved to London permanently, people used to go to a Sam Smith's after college. I was completely shocked by how shit the beer was. I've hardly ever drunk in a Sam Smith's since and usually endeavour to stumble right out again if I accidentally find myself in one, if the others are willing.
Both this and banning mobiles are, of course, excellent moves. The rest, particularly his evident contempt for staff, are awful.
When I first moved to London permanently, people used to go to a Sam Smith's after college. I was completely shocked by how shit the beer was. I've hardly ever drunk in a Sam Smith's since and usually endeavour to stumble right out again if I accidentally find myself in one, if the others are willing.