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they will basically kick you out if you even look at your phone.
Which is illegal under the Equality Act of 2010 as many disabled people usually use their device as an aid (deaf, autistic, diabetic, blind/visually impaired, etc.)
E.g. an autistic person may use their device to recentre, a deaf person may use their device for speed to text , a blind/VI person may use their device to highlight and read a menu.
Sam Smith literally telling his staff to break the law, or they get the sack.
edscoble
I'm from Yorkshire so have a soft spot for Sam Smiths pubs, also the ones in Fitzrovia are good, decent pubs. But I went back to York recently and went to the Kings Arms and it's now outright hostile to customers, they will basically kick you out if you even look at your phone.