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@dicki
it's not being picked up in any of those actions aggi, thanks for the advice by the way
switched it on and off and on, re booted while mp3 player was plugged in and switched on
I've been through a load of online suggestions too but nothing seems to be working, I have uploaded music to the player in the past and am charging it via the usb lead so all seems fine from the mp3 player point of view, pc seems to be the issue,
i'm fully up to date with windows updates etc
pc is
c: drive .........…. the new ssd drive I installed
d : drive .............. the old c drive and original c drive from the computer
e: cd .........….dvd read write drive,
no other storage devices are being picked up