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I know of someone who told me at The Cut AND London Bridge branches that they can't order a part for me when I well know they can.
This is obviously summer and I had time to bother to check if they would entertain me, yes I know the specific part I needed, even rang Chickens to try to get it direct! No dice, got to go to Evans...
Still got the part number if anyone wanna dispute it. Anyone? ;)
I Disagree. After visiting Evans, I went to Robert Dyas, a very general DIY sore, and the shop assistant there knew immediately what I was talking about. It's an entry level thing.