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You checked all the obvious things I assume?
Enough clearance above top of steerer
Headset assembly is correct
Nothing cracked
Stem torqued not hand tightened
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Only just saw your post sorry.. Does it have a gloss finish steerer? One batch of forks had a hard gloss finish that can lower wedge and stem grip. A bit of wet + dry is a fix if you know what you're doing, also use grip paste on the stem and wedge surfaces. Could worth checking the stem type too, some lightweight aftermarket stems could have less contact area, more cut out internally.
It doesn't look like the shiny fork there though, if that's the neon yellow 2015 Arkose 2. As said above check the wedge/bung fitting with a torque wrench. Carbon grip paste is good stuff, still won't hurt to use some.
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sbbohr
jameso
@Fforiwr
Long shot, but does anyone (probably either Evans staff or @jameso) remember there being an issue on 2015 Arkose fork steerers/headsets.
Mine has always been virtually impossible to keep reliably tight, and I'm sure I saw something a few years ago about the issue.
All other bikes are fine so assuming no user error here. Can tighten headset, good for a few days they inevitable slop comes back. Hasn't bothered me for a few years as it was turbo bike, but back commuting on it again and it's annoying.
Not exactly looking for a refund but wondering if a new headset would do the trick, or if new fork is necessary.