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Sorry lynx, I haven't had time to reply properly to your earlier post but from my point of view, as someone who is paid to fit kitchens as part of his job, it sounds like you guys are in the right and should definitely expect compensation from the suppliers and fitters for dicking you around. If I get the time tomorrow I'll write a more detailed explanation of my thoughts, but seriously don't let some incompetent dick be the cause of your relationship failing.
Edit. These type of companies live and die by their trustpilot ratings. If you are in contact with a manager let them know you are not afraid to write a scanning review things tend to get resolved much quicker this way.
Bobbo
Kitchen woes continue. I am the arsehole as the measurer can't seem to understand email me and not do what was agreed about discussions possible compensation for the wrongly speced units.