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You have built some 3XS in the past, right?
I mean they are great and when I was waiting for their reply, I was tempted to just go with one of them and be down with, but in the end itβs either the ram or the CPU or the SSD ainβt ideal for me... They should never had told me the mix and match whatever I want service exists... I would have gone for a 3XS and be none the wiser... πππ
Have you ever had to return stuff under warranty? Most of the bad reviews seem to suggest Scan tends to wash their hands with warranty claims? But the fair, OCUK got the same press.
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Only for myself.
Yes, my warranty experience has been second to none. Even swapped out a part that I broke myself. And that was before I became a business customer.
They are genuinely, without exaggeration, the best customer services outfit I have ever encountered.
Also, the build quality is by far the best I have ever seen.
Totally agree that you've fallen into an ordering process that they are ill equipped to handle.
Fair dos. I've spent a six figure sum with them in recent years, mainly on non standard stuff. Perhaps that is why I've had such a good experience with them.