-
Sorry I didn't reply to your PM. Received it when drunk and subsequently forgot to reply.
Sounds like you've had a torrid time at Scan. Why not just persist with them? You've dithered for a year, the company has a Google rating of 4.6/5 from 4,000 reviews. You've had a shit time because you've gone outside their ordering process and the human beings involved have screwed up. Why not try to sort it out with them, maybe see if they will discount?
Look at Novatech too