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lynx-
I mean, honoured to take the title but we cannot ignore there are definitely a few brilliant shops in the UK to mention!
But honestly, anything like this seatpost bullshit would have been a 5 minute resolution, “ah that’s odd, please be assured it’s not something we see often - my only experience of a bent post was my personal misuse and a factory fault that’s easily resolved. Here’s a new seatpost have a rad day...”
Shops who warranty little parts with Brompton then wait xxx time for a reply are super hard for the customer to deal with. I get it, but offering service is one of the only reasons physical shops still exist...
sbbohr
Yeah, agreed.
£20 post is ridiculous to get waffled up about on a bike sale.