I've now had a response from Mamachari who whilst they didnt supply to bike to me, did submit the warranty claim to Brompton.
Brompton have now replied saying there are a lot of variable that could have caused the seat post to bend, one of which "is an incorrectly adjusted lowes stop disk". they also said "the incorrect way how the customer folding the bike (sic) can also cause this".
they continue: "also if the rider is close or over the weight limit that would bend the seat post and make the lower part goes pass the lower stop disk".
"as there is a lot of variables may I please ask you for some additional information? like the rider weight, how the customer folding the bike (sic)"
well the fun and games continues with brompton.
I've now had a response from Mamachari who whilst they didnt supply to bike to me, did submit the warranty claim to Brompton.
Brompton have now replied saying there are a lot of variable that could have caused the seat post to bend, one of which "is an incorrectly adjusted lowes stop disk". they also said "the incorrect way how the customer folding the bike (sic) can also cause this".
they continue: "also if the rider is close or over the weight limit that would bend the seat post and make the lower part goes pass the lower stop disk".
"as there is a lot of variables may I please ask you for some additional information? like the rider weight, how the customer folding the bike (sic)"
I'm not sure really what to say to all this.