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She has an iPad but it’s old - maybe 6 years old. And an iPad mini. Strange that she didn’t mention that as a solution although she mentioned it wasn’t updating so that may be the issue.
TGR-
Yeah you need the new ones as I think Apple are trying to shift them in to low end Laptop replacement do-it-all devices, hence the pencil and the keyboard and the HDMI adapter.
You also need a bit of a leap of imagination to think that it can do what a laptop can.
huh that sounds really patronising - sorry didn't mean to be.
Howard
Perhaps a bit out there but an iPad and the keyboard + the MS Apps might do the trick and be a bit more robust / easier to use than a laptop? A cursory glance at Apple.com looks like you can get a 10.2" + the keyboard for £500. Then you get a subscription to MS Office 365 which includes Word, Excel etc.
Also easier to lock the fuck down and prevent dark shit