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Uh get her to use google apps or some such cloud app. Forget MS word and remembering to save files, this isn’t the 1950’s
To be fair, office will happily save to the cloud and if you try to manually save a doc then the app reminds you that versioning and saving are automatic and tells you there's no need to save. You can use the web editor, iOS, MacOS, Android, Windows all changeably and they'll happily function as you'd expect.
Lots of MS isn't from the 1950s anymore.
Thanks for that advice. The current laptop froze and she couldn’t get the docs back. I’m presuming Dropbox auto backs up as you type?