This may or may not affect your ability to get it fixed: https://www.dcrainmaker.com/2019/11/bkool-exits-trainer-hardware-business-shifts-focus-to-training-platform.html
I took the direct approach, I contacted the CEO. 10 mins later, support woke up. Lets see if they can fix it
Smart.
@atz started
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
This may or may not affect your ability to get it fixed: https://www.dcrainmaker.com/2019/11/bkool-exits-trainer-hardware-business-shifts-focus-to-training-platform.html