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I fucking hate the new GWR ones
in their crappy reply it says it meets the Department for Transport standards, whoever wrote these needs to take a look at themselves and realise what an idiot they are
GWR are such melts
platypus-
The article doesn't really get to the point that the new LNER and GWR trains were specified and ordered by the government, and the train companies have no choice in what they use. LNER is literally owned by the government too.
So this isn't about private companies doing whatever crap they can get away with, it's our own government choosing to give us crap.
grams
Quite a long article about some recent complaints from train passengers:
https://www.theguardian.com/lifeandstyle/bike-blog/2019/nov/04/rail-companies-bike-policy-bicycle-storage-trains
Nothing new, really, but always interesting to take the temperature, and informative if you haven't looked into this before.