Yep, vertical narrow storage for 1.25 bikes on a train is a useless pile of shit. Still, it "is" "cycle provision" I suppose. If only it was way better, with a much larger capacity.
I fucking hate the new GWR ones
in their crappy reply it says it meets the Department for Transport standards, whoever wrote these needs to take a look at themselves and realise what an idiot they are
GWR are such melts
Quite a long article about some recent complaints from train passengers:
https://www.theguardian.com/lifeandstyle/bike-blog/2019/nov/04/rail-companies-bike-policy-bicycle-storage-trains
Nothing new, really, but always interesting to take the temperature, and informative if you haven't looked into this before.