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  • I visited the C&J store here in New York yesterday and totally agree. I had no intention of buying anything.... even so, service was far better than any other shoe shop I’d been into here. Really polite. Nice shop layout. Shoes displayed well. Good lighting. Would like a pair.
    When I visited Alden I definitely got the ‘he’s not buying anything look’ and not even a smile or hello.

  • True. But it wasn’t unhelpful, it wasn’t that false ooooverly helpful American customer service. It was just genuine, nice service. Was refreshing.

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