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Anyone shipping bikes to consumers would have to do a PDI or similar then re-box in a consumer friendly way before shipping. They wouldn’t stay in business long if they didn’t... right? That goes for a dealer and the direct to consumer models.
Howard-
They wouldn’t stay in business long if they didn’t... right?
Er, have you seen an On-One / Planet X bike straight out the box?
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Erm, I would hazard at least half of all online bike sales (regular bikes) are just shipped straight over to the customer without any checking other than that the correct accessories are in the box. I get around 3-6 a week, regular bikes that folks have bought online, attemped to build themselves then bring to me.
Used to work for a very large independent who would take every online sale bike out of the box, fully build it, run it past the normal chain of mechanics including a test ride round the block (same for every bike) before being re-packed into a larger box so the customer only has to turn the bars, thats it, everything already done for them, they were a rarity.
Know a local dealer that does Terns just box shifts them, they don't do anything to them for distance customers. In store collect get the full treatment though.
Lolo
BrickMan
This, its not that the Tern GSD is bad, as you I like the design and a lot of it makes sense, most of those issues can be dealt with by dealer during build, however I would guess half of all their sales are box shipped straight to customer, and most folk I have seen with a GSD will not know how to deal with these issues (and they really shouldn't be getting as far as the customer anyway). Heard of a few folk who are minutes away from buying a Surly/Kona/Xtracycle long tail bike, and then turn right and buy a GSD, so they are doing something right.
Omnium e8000, not available until end of Q1 2020 at this rate, very slow ship, think its got stuck in the Antarctic pack ice, possibly the same ship that has all the worlds budget 27.5" rims locked in its hold! We are thinking of dealing Omnium as well, get asked for them so often, can't imagine the mid drive being as much of a requirement for folk as it is for larger bikes, but nice to know it exists!