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@Dick
Thanks for that @booter - you and I already had a discussion a year or so ago and I decided the hassle to go through the process of trying to get it fixed / warrantied just wasn’t worth it.
I’ve used it countless times since and far from being a “horrible bike box” I’ve found it by far the easiest one I’ve ever owned and it’s never let me down from doing exactly what it’s been designed for, which was protecting a bike in transit.
Besides, the box is now sold pending collection on Sunday.
@Chrismatex @urbs @carbonsinglespeed I’ll keep you guys in the loop