if the decision is not based on sound policy reasons, it can be appealed, and the applicants would win in that case.
This is super depressing to hear, but thanks for the informed advice. I will do some reading around this if the situation arises again.
Could you perhaps post the section of the letter that gives the reason(s) for the decision?
It may well be that it's un-appealable, I'm just curious.
https://newsfromcrystalpalace.wordpress.com/2019/10/10/off-the-menu-mcdonalds-plans-refused-police-voiced-concerns-residents-living-conditions-would-be-harmed-say-croydon/
@Oliver Schick started
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This is super depressing to hear, but thanks for the informed advice. I will do some reading around this if the situation arises again.