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@Howard
For contrast I sold an air sprung fork on eBay and the buyer messaged me and told me it was leaking air a couple of weeks after receiving it. I presume he was a bigger guy than me and had put it under more stress than I could do, but because I know how these things actually work I was perfectly happy to either give him the money to get it properly repaired, repair it myself, or a full refund. In the end he just went quiet. Weird.