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  • Anyone got any experience with lner? Taking king x to Inverness next week. Couldn’t see a bike option anywhere while booking my ticket so just went ahead and booked. Then see afterwards that you need to call before booking for a bike space.
    I need to call during office hours but has anyone any experience of making such an amendment? Obvs if all bike spaces are already booked I’m outta luck.
    Booked thru trainline not lner site as it kept crashing(no bike option on there either)

  • I need to call during office hours but has anyone any experience of making such an amendment? Obvs if all bike spaces are already booked I’m outta luck.

    Try Twitter.

    Obviously not as quick as calling, but it's a good way of getting it booked and having their respond on your phone to show to the antsy ticket collector.

  • Thanks Ed, in the end I let my apprentices do all the work while I spent 20mins on hold. There was space on my train, I’ve got my confirmation and they’ve moved my seat to be closer too. A rare customer services win!

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