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I've emailed them. They suggested a hub service but I'm not paying £100 to swap bearings. It'll either work or it won't. The wheel is getting left in Oz anyway so I don't really care so long as it rolls.
https://www.cyclepowermeters.com/powertap/powertap-service-centre/powertap-g3-hub-service.html
Try official support at Cyclepowermeters, they may have spare caps from old hubs etc.
I enquired about a spare set of contoured chainring bolts for a Powertap C1 a while back, and they posted them out to me for free. Great service.