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I've emailed them. They suggested a hub service but I'm not paying £100 to swap bearings. It'll either work or it won't. The wheel is getting left in Oz anyway so I don't really care so long as it rolls.
https://www.cyclepowermeters.com/powertap/powertap-service-centre/powertap-g3-hub-service.html
G3
https://www.youtube.com/watch?v=FVjPtllX4Dg
"15mm ring for the 6802 bearing and with the freehub and the old bearing for the 6902 bear"
"6802-2RS"
Apparently lateral play could be dodgy end caps - anyone know where to get Powertap G3 end caps in the UK?