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Most dealers don’t though! They panic and tell the customer oh we need to speak to Brompton before doing anything...
We just replace it and take it up with Brompton after.. its such a small / cheap part
Had it multiple times where customer has been to another shop and waited weeks for a bike they use daily!
It’s a warranty issue, any dealer should replace it FOC. The shifters are shite.
Sometimes a slight tightening of the bolt that holds the lever in, super slight, helps.
Also, if you bend the lever down as if you wanted to snap it off, that can also work.