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  • My customer would have a straight replacement shifter and cable.

    Speak to the shop you got it from, or
    Bring it to me and I’ll do it.

    Otherwise, I have loads of spare shifter pods I can sell...

  • It’s a warranty issue, any dealer should replace it FOC. The shifters are shite.

    Sometimes a slight tightening of the bolt that holds the lever in, super slight, helps.

    Also, if you bend the lever down as if you wanted to snap it off, that can also work.

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