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There was some time now until Surly drew the line, I guess you were also in contact with them then? Also I am rethinking my 'look ma what I can carry upfront' strategy.
Madhias-
I wasn't in contact with them no, I had amnesia as a result of the injury so I lost several weeks of memory including the accident itself. The ambulance was called around 15:00 and my memories of the day don't start until around 22:00. I was found in a middle of an empty road by someone who said it was apparent I had been there for at least several minutes. Up-till now I was only able to speculate that the rack caused the accident as there were no witnesses to the crash its and I had a bent rack.
spotter
Stay clamps came loose, rack tipped forward into the front wheel when I was going downhill, causing me to fly through the air and skid stop on my head.
Had severe concussion which caused retrograde amnesia, emergency facial reconstruction surgery and a £2.5k dental bill.
If anyone has one of these racks I would recommend looking into other options ASAP.