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  • My internet has been intermittent for a week or so now. It just periodically cuts out for between one and around ten minutes.

    I don't think the issue is the router, and I've changed the filter and ADSL cable to the router to no avail.

    I know almost nothing about how the internet works. Is it likely my issue is with my supplier (one stream) or the actual wires/hardware to my house (open reach?)

    I'm not looking forward to spending time on hold waiting to speak to some clueless call centre drone. What can i check/ questions should i ask and who should i call first?

  • Would that be my supplier account? Not sure they are that advanced. I picked it cos it woz the cheapest.

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