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Okay thanks, good to know - I think I'm going to go down the LD route. For reference, in case anyone wants to use Osbornes, (who have a tie in with LCC) they originally told me the success fee was going to be 25% but when I mentioned I was in discussion with a couple of other solicitors they called me back and said they could go down to 15% (or 10% if the opponent admits liability within 21 days) - I didn't push for this reduction at all. Anyway, I've decided to go for Leigh Day and will let you know how I get on.
I used Leigh Day via my BC membership when I was car doored. They were very professional and I’d happily use them again. The payout I received was less than they’d estimated initially, but to be honest I’d felt I’d been adequately compensated and just wanted it done.