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  • Why do Rapha have to use myhermes for delivery.

    Myhermes claim the driver attempted delivery at 12:19. I was at home, no knock at the door or card put through the box.


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  • It genuinely puts me off ordering from them. I’m sure there used to be different postage options including next day and Saturday delivery, but I only ever get the Hermes option. It’s an impossibility to decide on a Wednesday morning that you’re going for a blast at the weekend, and order something from Rapha to be there in time. Not really acceptable in 2019.

    With the amount of orders they must ship and the value of the shipments, surely they can get decent rates with someone like UPS or DPD to offer next day either free or <£4.

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