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urbs
Yeah I'd definitely say that's poor show on seller's behalf to not make you aware where it was coming from.
With him still being uncommunicative you've actually got no confirmation that's what it is. There's no chance I'd be paying any customs fee, never mind a large one, just to find out what a parcel is.
Did you pay using paypal goods and services? I'd get a case opened and escalated asap if so.