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Howard
Had a lower leg service + new seals fitted on my forks (Fox 34 Float FIT4). Got them back back and the medium compression setting doesn't work/isn't distinguishable from fully open. Added air and went to adjust rebound and the dial snapped off. I understand this is a common problem with the rebound adjuster seizing but the shop will have had to remove it to perform the oil change. Took them back and they're claiming compression damping is fine and broken adjuster is down to user error. I'm left with a pair of forks that feel worse than when I dropped them off for service and are now in need of a new rebound adjuster and full damper rebuild.
Where do I stand?