I emailed Rapha today about the stitching coming apart on my Pro Team bib shorts. They said I can send them in for repair.
Last week they said they couldn’t repair stitching on my Classic bib shorts and issued a gift card.
Any idea why the Pro Team can be repaired but not the Classics? I would of thought the stitching/machine used is the same across all Rapha bibs.
It's not.
@farewell started
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
I emailed Rapha today about the stitching coming apart on my Pro Team bib shorts. They said I can send them in for repair.
Last week they said they couldn’t repair stitching on my Classic bib shorts and issued a gift card.
Any idea why the Pro Team can be repaired but not the Classics? I would of thought the stitching/machine used is the same across all Rapha bibs.