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Their bikes are very very good in my experience, and I know many many other people who have their bikes and have nothing but good things to say. That combined with the VFM makes them hard to beat.
Where they fall short sometimes is in after sales help/support. I guess it’s somewhat of a trade off with the VFM of their bikes.
Best thing if you’re curious but unsure is probably to phone them and try and speak to someone.
ThePeginator
Thank you, useful for sizing if nothing else, a little wary of planet x.