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  • How far in advance of starting cabling and suspended ceiling works is it reasonable for the managing agent to request payment? It's a section 20/exceptional charge, and a gating factor is that all the flats need to arrange for telephone and cable wiring to be moved before the work can start, but the majority have not done so. At the observed (by me, wandering around with a notebook every month) rate of change all flats will have moved their wiring by this time next year.

    We're now on our second "pay or else".

  • Sound out who else is on their second demand

  • This is going to entirely depend on the wording of your lease I'm afraid. Does it mention a sinking / reserve fund? If not then it may be reasonable to request payment in advance.

    Did they begin a Section 20 Major Works process by telling you the specification and giving you 30 days to comment/nominate a contractor? If not, then they're not following Section 20 and you will be allowed to deny any payment over £250.

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