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@Markyboy
Insurance renewal time for my Jeep.
Admiral has gone up slightly from £506 to £539, so some shopping around gets me a quote of £407. I phone Admiral to tell them so they want to run through my details, which leads to confirming my job title:
"You're a Company Director, aren't you sir?"
"No, I'm a CEO"
"That's not on my drop-down list"
"Try Chief Executive"
"No, nor is that"
"How does Admiral's CEO arrange his car insurance then?"
"I've no idea. What's closest to CEO?"
"Managing Director."
"That's not on the list either. Shall we leave it at Company Director?"
"That's not the same though, is it?"
"Isn't it? How about Worker?"
"I'm not a Worker, I'm a CEO."
"OK, let's stick with Company Director."
"Will having the wrong job title affect a claim if I need to make one?"
"I don't know"
"Could you find out for me?"
5 minutes on hold...
"No it won't"
"Could you confirm that for me in writing?"
"Err, OK. Let me check what the system tells me. Ooh, look, by applying a loyalty discount, we can match the other quote you've been given."
"Why didn't you offer the loyalty discount when you issued the renewal quote?"
"We don't do that sir."
By which point I had lost the will to live...