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We had an unusual warm November last year. At the same time one large claim could have made all the difference in a young company. This should not happen again was we have grown quite strongly over the recent months.
We do share the theft / damage statistics in our billing e-mails. Are you a customer already? In that case you will find a detailed break down in the last statement. In any case, the vast majority of claims are for damage of either bike or accessories.
user101349
@lf
Interesting that November was so high.
Also, on claims, do you have statistics on claims of theft vs. damage by crash etc?