Relevant reading for the subject: https://www.bicycling.com/culture/a27496999/bike-shops-need-change/
A major problem with this entire article (a lot of which i do agree with) is the line "treat customers like people"
what about all the customers that treat people who work in shops like dog shit?
Two things, whatabout-ism and ‘customer is always right’
True, would have been more well balanced if that was mentioned.
@B0N0R started
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Relevant reading for the subject: https://www.bicycling.com/culture/a27496999/bike-shops-need-change/